Shipping Policy

1. Shipping Destinations

We currently ship within the UK only. Unfortunately, we do not ship to military addresses. Additional charges may apply for deliveries to remote locations, including Northern Scotland, Northern Ireland, and the Channel Islands (e.g. Jersey). Please contact us in advance if you're ordering from a remote area to confirm applicable shipping costs.

2. Shipping Costs

Mainland UK	Service	Cost	Order Cost Range
	Standard	£7.99	£0 - £999
	Standard	Free	£1,000+

Additional charges may apply for remote areas; customers are advised to contact us to confirm shipping costs before placing an order.

We also offer a Click & Collect service, available Monday to Saturday. Opening hours may vary—customers will be notified via email when their order is ready for collection.

Please note: Delivery and collection times may vary during public holidays.

3. Processing & Dispatch Times

Orders are typically dispatched on the same working day if the payment is received before 1:00 PM. Orders placed after this time will be dispatched on the next working day.

4. Estimated Delivery Times

• Standard delivery: Usually 2–3 business days.
• Click & Collect: Orders placed before 1:00 PM are typically ready same day, but larger orders may take longer.

Please note that all delivery times are estimates and may vary.

5. Tracking Information

We ship using UPS with full tracking. Tracking information will be emailed directly to the customer by UPS once the order has been dispatched.

6. Delivery Delays & Customer Support

For delivery updates, tracking issues, or delays, customers can contact us at info@blazedwholesale.co.uk or 0116 298 4204.

7. Address Errors & Redelivery

If an incorrect delivery address is provided, or if redelivery is required due to a rejected or missed delivery, additional shipping charges may apply.

8. Click & Collect

Click & Collect is available at our warehouse during opening hours (Monday to Saturday). Customers will receive a "Ready for Collection" email once their order is prepared. Please check our website for the latest opening hours before visiting.

9. Pre-Orders & Backorders

For orders containing pre-order or backordered items, we will contact the customer to confirm whether they would prefer the entire order to be held or if available items should be shipped separately.

10. Refunds on Shipping

Please note that shipping fees are non-refundable, including in cases where part of the order is returned. 

11. International Orders 

Blazed Distro ships to a range of international destinations. However, laws and import regulations relating to our products vary by country and may change without notice.

It is the responsibility of the customer to ensure that any products ordered from Professor Herb are legal to purchase, import, possess and use in their country or region before placing an order.

Blazed Distro accepts no liability for any order that is delayed, refused, seized, destroyed or otherwise held by customs or any regulatory authority due to local laws, import restrictions or compliance requirements.

Where we are aware that certain products cannot legally or practically be shipped to specific countries, we will make reasonable efforts to restrict or block orders to those destinations. However, this does not remove the customer’s responsibility to check all applicable laws and regulations before ordering.